The facility is top notch and a really unique design and layout. The view speaks for itself. We experienced unraveled service with the kids from the welcome to departure. And they keep referencing the food there only! Even the visit to the beach was a real treat with a manicured sand plot. Kids were treated to kite making and flying, given their own welcome personalised soft toys and loved their first baby sitter experience. The food quality is amazing enough we went back there for a meal while staying at a different resort nearby.
It’s so luxury but also rich in traditional Bali feeling around the property and of course great hospitality and service from the staff. Definitely will come back.
This hotel is the template for excellence. The arrival and welcome is magnificent. Drinks are offered immediately. The bags vanish in seconds. You're offered a seat, and the staff bring the paperwork to you. The manager, Mark, introduced himself and gave us his card... "If there's anything we can do etc." Staff smile and say hello. The food is top grade - in the restaurant and rooms.
The villas are spectacular... beautifully constructed, spacious, immaculate. There's a large bath, an indoor shower, an outdoor shower, a swimming pool. The rooms are serviced throughout the day. The main pool area is magnificent.
This place is a masterclass in quality, care, professionalism.
Considering the price for accommodation, our expectations were very high; they were exceeded by far! If you want to be pampered to the extreme, don't hesitate to make your reservation. We stayed in no. 23 with a very nice view of the Ocean in the distance over the resort grounds and the golf course. NOTHING here disappointed; it was worth every penny.
Strict - no monies can be returned. In the event of the airport being closed when you are due to arrive, we will endeavor to reschedule your villa booking to a mutually beneficial time